Get in Touch

Have questions? We'd love to hear from you.

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Contact Information
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Need immediate help?

Current customers can access support directly through the app.

Frequently Asked Questions

How quickly will I get a response?

We aim to respond to all inquiries within 24 hours during business days. Support requests from paying customers are prioritized.

Do you offer phone support?

Yes! Professional and Enterprise plan customers have access to priority phone support. Contact us to learn more.

Can I schedule a demo?

Absolutely! Mention "schedule demo" in your message and we'll set up a personalized walkthrough of Heard.

What about enterprise inquiries?

For restaurant groups with 5+ locations, email sales@heard.cafe directly for custom pricing and dedicated support.